Lead Designer
Divided in two big projects
Spread across 4 quarters
Sharing Documents
Sharing Documents
Link Sharing: Stable NPS (Net Promoter Score) after release to 3,500 domains, with no critical feedback received!
Link Sharing: Stable NPS (Net Promoter Score) after release to 3,500 domains, with no critical feedback received!
Link Sharing: Stable NPS (Net Promoter Score) after release to 3,500 domains, with no critical feedback received!
Folder Permission Management: Achieved a 50% increase in users within just one month of launch!
Folder Permission Management: Achieved a 50% increase in users within just one month of launch!
Folder Permission Management: Achieved a 50% increase in users within just one month of launch!
Sharing Experience is the most utilized feature on our platform, assisting users in collaborating on their cloud content through various means. The project was segmented into five parts.
Sharing Experience is the most utilized feature on our platform, assisting users in collaborating on their cloud content through various means. The project was segmented into five parts.
Project Manager
Project Manager
Interested in collaboration among all organization team members, hiring temporary interns and involving external stakeholders to work together on project files.
Interested in collaboration among all organization team members, hiring temporary interns and involving external stakeholders to work together on project files.
Context
Context
Heuristic Evaluation
Heuristic Evaluation
User Testing Sessions
User Testing Sessions
User Personas
User Personas
IT Manager
IT Manager
Focused on minimizing the effort required to provide permissions to folders and files, ensuring employees have the right amount of access to our company’s data.
Focused on minimizing the effort required to provide permissions to folders and files, ensuring employees have the right amount of access to our company’s data.
Data Analysis
Data Analysis
Designs
Designs
Session 1: Determine user flow
Session 1: Determine user flow
If you would like to explore the released product, please try Egnyte application Start free trial
If you would like to explore the released product, please try Egnyte application Start free trial
If you would like to explore the released product, please try Egnyte application Start free trial
© 2024 All Rights Reserved | Parmi Mehta
© 2024 All Rights Reserved | Parmi Mehta
Secure & Govern
Secure & Govern
Go to Home
Go to Home
To select default link properties based on the type of files or folders a user selects.
Providing email address suggestions.
To select default link properties based on the type of files or folders a user selects.
Providing email address suggestions.
Consisting of developers, product managers, and designers across four platforms while managing the complexities of collaborating with six different product teams. (Web browser, Windows, MacOS, iOS, Android, and App integrations)
Consisting of developers, product managers, and designers across four platforms while managing the complexities of collaborating with six different product teams. (Web browser, Windows, MacOS, iOS, Android, and App integrations)
Challenges
Challenges
Using AI
Aligning product teams
Aligning product teams
Windows
MacOS
Android
iOS
Secure & Govern
Secure & Govern
Impacting 366K users on a monthly basis.
Impacting 366K users on a monthly basis.
Impacting 366K users on a monthly basis.
Session 2: Finalise UI elements
Session 2: Finalise UI elements
Go to Home
Go to Home
Users navigate through the working prototype on WebUI, desktop (Windows/MacOS), and mobile (Android/iOS).
Asked questions such as did they find the experience consistent across platforms? Was there anything that confused them?
Users navigate through the working prototype on WebUI, desktop (Windows/MacOS), and mobile (Android/iOS).
Asked questions such as did they find the experience consistent across platforms? Was there anything that confused them?
Learned about users' scenarios/use cases from their daily usage of this feature.
We let them navigate through the clickable prototype and gathered insights through observations and user feedback.
Learned about users' scenarios/use cases from their daily usage of this feature.
We let them navigate through the clickable prototype and gathered insights through observations and user feedback.
Conducted A/B testing of two new solutions.
Observed users' interactions.
Conducted A/B testing of two new solutions.
Observed users' interactions.
Session 3: Check consistency across platforms
Session 3: Check consistency across platforms
Using AI
View PDF
View PDF
The 'Sharing Documents' project aimed to enhance how users collaborate on cloud content, focused on link sharing and folder permission management, achieving significant user engagement and a stable Net Promoter Score.
Summary
Challenges included platform inconsistencies, complex user flows, and risky default settings.
User testing informed design improvements across web, desktop, and mobile.
The project boosted usability and streamlined permissions management while addressing security risks.